Terms and conditions - Coffee Guru

These Terms and Conditions of Sale ("Terms") apply to the purchase and delivery of products made through our website. Please read these Terms carefully before placing an order. Confirming that I have read and accepted these conditions when you place an order through our site, you confirm that you accept them unconditionally. If you need more information, you have difficulty understanding these Terms or you have any questions regarding the same, please contact us using the contact information on the Contact section. In these Conditions, the words "SM" and "us" mean SEA MANAGEMENT srl Corso Europa, 14 20122 Milano - Italy tel / fax. 02 7395 2348 Email: info@seamanagement.it - P / VAT IT 08544610960, and the term "you" refers to you as a customer. The words capitalized, used in these Terms, have the meaning set forth in the section "Definitions". These Terms, together with your Order Confirmation constitute the Contract between the parties concerning the purchase of the Products and which will not apply other terms or conditions. The contract may only be changed as a result of a mutual agreement reported in writing or via e-mail. A copy of these Terms may be stored in electronic or printed by all users of the Site.

1. DEFINITIONS

In these Terms and Conditions of Sale: "Agreement" means the agreement between the parties for the sale and purchase of products and include your Order, the Order Confirmation relating to your Order and these Terms;

"Products" means the products we sell from time to time through the Site;

"Order" means an order for products made in accordance with these Conditions;

"Shipping Confirmation Order" means the order confirmation, which shows the acceptance of your order and details of the products you bought, we send you when the products are shipped;

"Conditions" means these terms and conditions of sale;

"We" or "Our" Indicate SEA MANAGEMENT LTD Corso Europa, 14 20122 Milano - Italy tel / fax. 02 7395 2348 Email: info@seamanagement.it - P / VAT IT 08544610960

"Website" means our website, of which at http://www.coffeeguru.it

"You" or "Your" means you, the customer.

2. INFORMATION REGARDING THE PRODUCTS

We use reasonable efforts to ensure that information relating to products is accurate and up to date. All content on the Site should not be construed as a representation or binding declaration relating to the Products. All images, illustrations and descriptions of the products have an indicative purpose only. If you ever need more information on products please contact us using the contact information to the contact section. We reserve the right to change, at any time and without notice, information relating to the Products on the Site including, without limitation, prices, descriptions and availability of products. However, these changes will not adversely affect orders that have already been accepted in accordance with the following Article 2. The foregoing does not affect your statutory rights relating to defective products or products not conforming to those purchased.

3. HOW TO MAKE AN ORDER

To place an Order you must be 18 years old. To place an order you have to select the products on the site, select the delivery method you prefer and, at your choice, any optional services and select the command "PLACE AN ORDER" (verify the English version of the website). Before completing the verification process (check-out) you will be prompted to log in with your personal account, or alternatively (if you're not a member), to record a new one. We will not accept Orders placed in any way different from those described above. Orders will be executed and the Products delivered only if we believe the complete Order. An order is considered complete if all required information has been entered correctly and these conditions have been accepted. If you are having trouble placing an Order or if you are not sure whether the order you have made through the Site has been duly completed, contact us using the contact information on the Contact section. When you place an order, make an offer to purchase the Products you select. Orders are dependent on the availability of products and our approval. We can not accept your order at any time and at our discretion, in the event that: (i) You have provided incorrect information such as, for example, payment details incorrect or insufficient, extreme billing incorrect; shipping address incorrect or incomplete, or misleading information; or (ii) There is an error on the site relating to the Products you have ordered, such as an error on the site relating to the price or description of the products; or (iii) The products you have ordered are no longer available for sale through the Site; or (iv) We believe that you are not of age. We will not be liable to you or against any third party, for the withdrawal from the site of any product, for the removal or modification of the materials or content of the Site, to the refusal to execute an order or for the suspension of the transaction once initiated the management of the same for each of the above reasons. If you can not accept your order we will contact you via email or phone as soon as possible, in any case not later than 30 (thirty) days from the date of your order. If you can not accept or execute your order because the products are no longer available or because of an error relating to prices and / or other information about the products you have ordered, we will contact you and suggest alternative products that could be to your liking and you might want to buy. If you do not accept our suggestions will cancel your Order for Products that we can not give and we will refund within thirty (30) days from the Order the money you've already paid for those products. If you placed your order through the Site, you will receive an email with which you confirm that you have received your order and containing the details on the same (such as, for example, the amount of products purchased, the price, the terms delivery). This email is NOT the acceptance of your order. Unless you do not cancel your order, the order will be shipped. In that moment you will receive an e-mail Dispatch Confirmation Order to inform you that we have taken steps to send all or part of the Products you have ordered. Orders can not be changed. Orders can only be canceled at any time before being taken over by us. If you want to cancel your order, please contact us using the contact information on the Contact section. We will not accept cancellations of orders placed in any way other than those identified above. Once your order has been taken over, you can only exercise your right of withdrawal as described in Article 9.

4. WHAT IF THE PRODUCTS ARE NOT AVAILABLE

We use reasonable efforts to ensure that information relating to the Products on the Site are always accurate. However, when you place an order, certain products may not be available. If you can not send the ordered products within thirty (30) days from the date of your order, we will contact you and ask you if you're going to cancel your order in whole or in part and, in that case, we will refund all amounts paid for the products included in the Order canceled. If we do not receive a reply to e-mail or voice message you have any left, we will send you an e-mail for you to enjoy. Unless you contact us within 3 days of the last communication, we will cancel your entire order and we will refund the price of the Products. None of the conditions therein in any way reduce your statutory rights relating to defective products or non-conforming products purchased.

5. OUR PRICING POLICY

The prices of products are listed on the site and you will be confirmed in the Order Confirmation that we will send by e-mail. All prices are in Euros and include VAT. And 'that can be applied to your order shipping costs as indicated on the site at the time when the Order forward. The shipping costs depend on the value of your order and the shipping method you chose. We reserve the right to change the price of products on the Site at any time and without notice. Changes in the price of products will have no effect on your order that has already been accepted by us and for which we have already sent you the Dispatch Confirmation Order. If we detect an error in the price of the products you have ordered, we will inform you as soon as possible by e-mail or phone and we will offer you the option of reconfirming your order at the correct price or cancel your order. If you cancel the order, we will refund or riaccrediteremo the amount you have already paid for the products which you canceled the order.

6. HOW CAN I MAKE THE PAYMENT

You can pay for products using a credit card or debit card. We accept the main circuits of payment cards, such as Visa and Master Card. Payment is in the currency specified in your order before sending. If you make payment by credit card or debit card at the time of the Order you must provide your card details, you will be charged, when we receive your order, for an amount equal to the total value of your order. We will not accept your order, or we will send the products, as long as the issuer of your credit card or debit card will not have authorized the transaction for the payment of products ordered. We'll give immediate notice in case we do not receive such authorization. We reserve the right to verify the identity of the holder of the credit card debt or requiring the most appropriate information. We will pay all due attention in order to keep our site safe and avoid scams. All transactions made through credit cards and debt on the Site are processed through "PAY PAL", a secure electronic network that will be responsible for collecting and automatically manage in a safe environment information concerning the details of your payment. Please note that we can, at any time and at our sole discretion, to block shipments to those countries that we consider to be at high risk of fraud. The products will be shipped to the address specified in the Order Confirmation. However we can only send documents by e-mail to the address you provided at the time of the Order.

7. WHEN ARE SHIPPED THE PRODUCTS AND HOW CAN I TRACK THE STATUS OF MY ORDER

Will ship, at your choice, by courier or ordinary expressed, during office hours. We may, from time to time, at the promotional offer free shipping for limited periods of time. Immediately after the receipt of the Products to the carrier will send you an e-mail Dispatch Confirmation Order. Not proceed with the shipment of the products without prior receipt of payment. If it is not found someone who can get the products over to the delivery address, the courier will leave a notice in your mailbox. The ownership and risk of loss of the Products will be transferred to you upon shipment. You can check the current status of your order by following the link in the e-mail Dispatch Confirmation Order.

8. RETURN OF PRODUCTS

To return the products carefully read the relevant Terms and Conditions

9. YOUR RIGHT TO WITHDRAW

If you received the products ordered and are not satisfied or you have simply changed your mind about the purchase after we sent you by e-mail your Dispatch Confirmation Order, you can exercise your right of withdrawal without penalty and without assigning any reason and request a refund, in accordance with Articles 64 and following of Legislative Decree no. 206/2005 ("Consumer Code"), provided checi inform the decision to cancel the contract within ten (10) working days after delivery Products through the form in the section "My account" and follow the instructions provided in the Policy on returns. Please consider that as long as the products remain in your possession, you have the obligation to keep safe and in good condition. After informing us of your decision to terminate the Agreement, we will refund as soon as possible, and in any case not later than 30 days from the date you exercised your right of withdrawal, any amount you have supported or you have been charged credit card for products ordered.

10. OUR RESPONSIBILITY 'TO YOU

These Conditions set all obligations and liabilities relating to the supply of products. Except as provided herein, we do not recognize any warranty, condition or other term that is binding on us regarding delivery, non-delivery or delay in delivery of the Products. Any warranty, condition or other term arising from or relating to the supply of products that may be implicitly incorporated or annexed to this Agreement by law, precedent or other applicable in the country where you live or where you purchased the Products are hereby expressly excluded to the fullest extent permitted by law. In particular, we will not be responsible for: (i) Any loss of profit, revenue, business opportunity, revenue or goodwill; or (ii) Any loss or damage which is not reasonably foreseeable consequence of our breach of this Agreement or our legal duty of care. The loss or damage is "reasonably foreseeable" if, at the time of conclusion of the contract, such loss was contemplated by the parties (or should reasonably be contemplated) or we have announced that the loss could occur in the event of our violation of the Agreement or our legal duty of care. Notwithstanding the foregoing, nothing in these Terms shall limit or exclude our liability (i) for death or personal injury caused by our negligence; or (ii) for fraud, willful misconduct or gross negligence; or (iii) for any breach of the obligations arising from the law as applicable to what is regulated by this Article; or (iv) any liability which can not be excluded under applicable law. None of the provisions contained in these Terms affect your statutory rights law as a consumer, nor your right of withdrawal under Article 9.

11. HOW ARE PROCESSED YOUR PERSONAL

By placing an order, you accept and understand that we may store, process and use data collected at the time of your registration on the Site in order to execute your order. We will treat your information in accordance with the terms of the Privacy Policy.

12. USE OF THE SITE

Use of this Site is also subject to the Terms of Use of the Site, available here http://www.coffeeguru.it

13. PROPERTY 'INTELLECTUAL

The brand COFFEE GURU, as well as all trademarks, whether figurative or otherwise, and all other distinctive signs, pictures, images and logos that appear on our products, accessories or packaging, whether registered or not, are and remain the exclusive property of SEA MANAGEMENT. and its affiliates. Any reproduction in whole or in part, any modification or use of such marks, illustrations, images and logo, for whatever reason and by any means without our prior written consent, is strictly prohibited and will be prosecuted.

14. GOD

We use reasonable efforts to fulfill our obligations under these Conditions. However, we will not be responsible for delays or failure executions if such delay or failure is caused by circumstances beyond our reasonable control including, without limitation, natural disasters, explosions, floods, fires or accidents; wars or civil unrest; strikes, labor disputes or work stoppages; any form of government intervention; act or omission committed by a third party; nonperformance by our suppliers; errors in the delivery or failure to notify the relevant changes to it, or non-payment. We will notify you of any incident as soon as possible after it has occurred and adempieremo our obligations as soon as possible. Where such interruption exceed two (2) weeks, you will be entitled to cancel the order and we will issue a refund in accordance with Article 9 of these Terms.

15. APPLICABLE LAW

These Terms are governed by Italian law (including, without limitation, Articles 50 to 61 of Legislative Decree no. 206/2005 - Consumer Code - on distance contracts). Not apply the discipline of conflict of laws. To the extent permitted by applicable laws regarding the protection of the consumer, any action or dispute relating to these Terms will be the exclusive competence of the Tribunal of your residence or domicile, if located in Italy.

16. CONTACTS

For any questions concerning these Conditions, our products or your order, please contact us using the contact details provided in section Contacts.

17. GENERAL PROVISIONS

In the event that one of the parties does not assert any right conferred by these Conditions, this does not constitute a waiver of such right and not do it affect the right to enforce its rights thereafter.